This allows you to help end users experiencing issues or to work in the background while they go about their business. With free, freemium, and commercial options on the market, you can remotely access another computer from your own-or even from a mobile device.
To help, I’d recommend using a remote desktop software. You need to figure things out before they cause issues across your network, but you can’t bring everything to a halt to do it.
For IT teams and network admins who need to resolve technical issues, getting to the root of the problem without getting in the way of other peoples’ work can be difficult.
